Shipping & Return

Shipping & Return

At Coffee Machine Delhi, we are committed to ensuring your coffee machine shopping experience is smooth and hassle-free. To provide you with the best service possible, we have outlined our Shipping and Return Policy below:

Shipping Policy:

1. Shipping Zones: We offer shipping services across Delhi NCR. Please note that we currently do not ship outside this region. We apologize for any inconvenience this may cause.

2. Delivery Time: We strive to deliver your coffee machine to your doorstep as quickly as possible. Our standard delivery time is 2-5 business days within Delhi NCR, depending on your location. Please allow additional time for remote areas.

3. Shipping Charges: CoffeeMachineDelhi offers free shipping on all orders within Delhi NCR. There are no hidden fees or extra charges. You pay the price of the coffee machine, and we take care of the shipping.

4. Order Tracking: Once your order is processed and shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.

5. Delivery Partners: We work with reputable courier and logistics partners to ensure safe and efficient delivery of your coffee machine.

6. Are products purchased on Coffee Machine Delhi covered by warranty?

All products sold on Coffee Machine Delhi store come with  Manufacturer’s warranty & are serviceable at all Authorized Service Centres in India, unless specified otherwise.

Return and Refund Policy:

1. Returns Eligibility: We want you to be completely satisfied with your purchase. If you receive a coffee machine that is damaged, defective, or not as described, please contact us within 7 days of receiving your order to initiate a return.

2. Return Process: To initiate a return, please email us at support@coffeemachinedelhi.com with your order number and a description of the issue. Our customer support team will guide you through the return process, including providing you with a return shipping label.

3. Condition of Returns: Returned coffee machines must be in their original packaging, unused, and in the same condition as when you received them. Please ensure all accessories, manuals, and warranty cards are included.

4. Refund Process: Upon receiving your returned coffee machine and verifying its condition, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase.

5. Return Shipping Costs: CoffeeMachineDelhi will cover the cost of return shipping for damaged, defective, or incorrectly shipped products. You will not incur any return shipping expenses under these circumstances.

6. Non-Returnable Items: Please note that certain items, such as coffee beans or ground coffee, are non-returnable for hygiene reasons. However, if you encounter any issues with these products, please contact our customer support team, and we will assist you accordingly.

7. Warranty Claims: For warranty claims, please refer to the warranty information provided with your coffee machine. CoffeeMachineDelhi will assist you in contacting the manufacturer or handling warranty-related concerns.

At Coffee Machine Delhi, your satisfaction is our top priority. We strive to provide you with high-quality coffee machines and excellent customer service. If you have any questions or need further assistance regarding our Shipping and Return Policy, please don’t hesitate to contact us at support@coffeemachinedelhi.com or call our customer support hotline at +91 9939008888

Thank you for choosing Coffee Machine Delhi, where every cup of coffee is a delightful experience!